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Best Auto Repair, Cary

150 Woodwinds Industrial Ct Cary, NC 27511

919-467-1943
Opening Hours
  • Mon 8:00AM - 6:00PM
  • Tue 8:00AM - 6:00PM
  • Wed 8:00AM - 6:00PM
  • Thu 8:00AM - 6:00PM
  • Fri 8:00AM - 6:00PM
  • Sat Closed
  • Sun Closed
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919-467-1943 | 150 Woodwinds Industrial Ct Cary, NC 27511

INSURANCE QUESTIONS

INSURANCE QUESTIONS

Know Your Rights

Dealing with the stress of a collision is hard enough without trying to figure out how your accident insurance works. Here are some answers to frequently-asked questions about insurance policies.

Will the insurance company guarantee your work?

We guarantee our own work, but the insurance company does not have the legal right to guarantee a third party's work.

Who pays for repairs?

It depends on the circumstances. If you were at fault, but have comprehensive or collision insurance, the insurance company would pay the costs minus your deductible. If the other party was at fault, their insurance company should pay.

Do I have to accept the insurance company's appraisal of damage?

No. Check the "Appraisal Clause" in your policy if you have differences with their appraisal. It allows you and the insurance company to gather an opinion from an appraiser you both agree upon, or a third-party "Umpire" if you cannot agree.

Do I have the right to a rental car?

If you have purchased rental car coverage and were not responsible for the accident, you may seek reimbursement from the insurance company or, if another driver was responsible for the accident, their insurance company.

If you do not have rental car coverage and were responsible for the accident, you have no grounds to ask for reimbursement. If the other driver was liable, you can generally seek reimbursement from their insurance company.

Want more information on your rights? To make an appointment, call us at 919-467-1943 or make an appointment online!

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  • ASE (Automotive Service Excellence)
  • NFIB (National Federation of Independent Business)
  • ALL-DATA
  • Car Care Aware

Testimonials

, 06/12/2020
I left a previous post. Wanted to be more specific: I had my u-joints replaced on my Ford Ranger. Called around, and folks were giving me just outrageous pricing to replace a simple, u-joint. Tim did it at 1/2 what I was quoted to get this done. This is just standard routine for that place - great pricing, and knowledgeable great folks there - I trust Tim, and that confidence with your mechanic - just goes a long, long way these days.
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